Build incident preparedness and response, communication, and decision-making skills for real-world disruptions and crises
Modern Operational Resilience
& Crisis Management Essentials
Live Online Training
📅 4 Weeks ⏱ 12 Hours 🌐 Live on Zoom
💬Georgian/ English
For Emerging Professionals
A hands-on, practice-based program for students and early-career professionals who want to build foundational operational resilience skills for modern organizations. Learn how resilience thinking, clear communication, and fast decision-making help you stay effective when plans break, systems fail, or information is unclear.
Through guided exercises and realistic disruption scenarios, participants practice responding to situations that combine operational, digital, communication, and third‑party dependency pressure, typical of digitally dependent organizations in transformation. The course is designed for real-world conditions: limited time, limited information, and limited resources, where you still need to act with calm structure and teamwork.
Designed with emerging leaders in mind, the course blends scenario-based practice, leadership skill-building, and transformation insights. By the end, each participant completes a capstone project: a mini disruption-response playbook you can use in internships, early roles, and team settings, showing practical readiness from day one.
Who Joins This Program:
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University students preparing for real-world roles where disruptions happen and ambiguity is normal.
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Young professionals in their first 1–5 years who want practical operational resilience experience, not just theory.
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Junior specialists in IT, HR, project delivery, customer/service operations, administration, crisis management, business continuity, risk management, and security operations who support critical day-to-day work.
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Early-career analysts and first-time managers who need to communicate clearly, make decisions, and coordinate under pressure.
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Professionals who want to practice responding to incidents (operational, cyber, and communication) with calm structure and teamwork.
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Emerging professionals who want a practical portfolio artifact: a mini disruption-response playbook for interviews and early roles.
Why This Program?
Confidence you can use at work immediately:
guided scenario practice helps you feel calmer and more comfortable when something breaks, so you can think, communicate, and act instead of freezing.
Practical disruption-response skills (not theory-only):
you practice how to notice what matters, ask the right questions, coordinate, and support response and recovery in realistic. operational disruption scenarios
Built for digitally dependent, transforming organizations:
the exercises reflect how modern disruptions unfold across operations, technology, communication, and fast-changing priorities.
Modern dependency-aware readiness: learn how third‑party and supply‑chain reliance changes disruption response (escalation, handoffs, evidence, and expectations), so you can contribute effectively even when the root cause is external.
Clear communication under pressure:
strengthen decision-making, messaging, and defusing misinformation with calm clarity (and appropriate humor) when tension rises.
Duration
4-week online live program
8 sessions, 90 minutes per session
Schedule
Twice per week from 19:00 (GMT+4)
(exact days/times to be announced).
Language
Language of instruction: Georgian
Materials: English
Format
Live instructor-led sessions on Zoom, with interactive exercises and scenario-based practice.
What's Included
Session materials and resources, plus a certificate of completion.
Prerequisites
No prior cybersecurity or business continuity experience required.
Recommended basics (helps you get more value): familiarity with simple operational resilience ideas, critical services, dependencies (including third parties), escalation, and clear communication during incidents.
Program Information
What Will You Learn?
Introduction to operational resilience thinking: clarify security vs. resilience, and learn to think in critical services, dependencies (including third parties), and recovery, not just problems and blame.
Crisis management and communication under pressure: strengthen leadership messaging, stakeholder updates, and defusing misinformation with calm clarity (and appropriate humor) when tension rises.
Incident preparedness & response fundamentals: build a simple, reusable response structure (roles, escalation, situational awareness, decision cadence, communications) that works for both disruptions and crises.
Transformation lens: understand how digital dependency, cloud services, and AI-driven change reshape incident/crisis patterns and how emerging professionals can contribute meaningfully during response and recovery.
Interactive practice (disruptions and crises): work through realistic operational disruption scenarios that combine operational, digital, and communication pressure, including external dependency challenges.
Capstone project: design and refine a mini disruption-response playbook (including third‑party touchpoints, escalation paths, and communication templates), with peer review and reflection you can reuse in internships and early roles.
MEET YOUR INSTRUCTOR
David Inaneishvili (MSc, MPA, CISSP-ISSAP, CCSP, CISM, CRISC, CISA) is a seasoned Security and Resilience Executive with 30 years of experience internationally.
Throughout his career, David have gained solid knowledge and practical skills in assessing, developing and governing corporate Information (and Cyber) Security, Business Continuity and Resilience frameworks based on international standards and in conformance with applicable security and privacy regulations.
Experience in banking and finance, travel and hospitality, industrial engineering and manufacturing, military and public sector, energy sector, pharmacy, IT integration and consulting, non-for-profit and non-governmental organizations.
His signature training programs blend information (and cyber-) security and corporate security, risk management, business continuity and crisis management, resilience and transformation, inspiring institutions to turn disruption into trust, renewal, and legacy.
Learn more about David on LinkedIn.
About KN Institute
KN Institute for Leadership & Resilience is an international institute based in Tbilisi, Georgia, delivering practical, results-focused programs that strengthen leadership capability, organizational resilience, and risk readiness.
Our work integrates global standards with hands-on practice and real-world application.
Program Investment
Request Group Proposal
This program is available for organizations and private cohorts. Contact us for tailored delivery options.
Frequently Asked Questions
1.Is this course suitable for beginners? Yes. This course is designed for students and early-career professionals; no prior cybersecurity or business continuity experience is required. 2.Will we cover both disruptions and crises? Yes. You will practice skills that apply to everyday operational disruptions as well as higher-stakes crisis situations, with guidance on how response expectations change as severity increases. 3.Will there be simulations? You will do scenario-based practice through guided exercises and realistic operational disruption scenarios, including communication pressure and third party dependency challenges. 4.Will I receive a certificate? Yes. Participants who complete the program receive a certificate of completion from the KN Institute for Leadership and Resilience. 5.What do I need to participate? A laptop or desktop computer with stable internet, plus a webcam and microphone/headset to join live sessions on Zoom. 6.What if I miss a live session? You will receive session materials and guidance on what was covered so you can stay on track. Sessions are not recorded to encourage focused participation and protect discussion confidentiality. 7.Are student discounts or group rates available? Yes. Student pricing and institutional/group discounts may be available; contact us to discuss options. 8.What do I get after the course beyond the sessions? Participants are invited to join the KN Global Knowledge Network on LinkedIn for ongoing peer connection, updates, and practical resources.
Also Available
While this course focuses on crisis management and operational resilience fundamentals for emerging professionals, the advanced program is designed for mid-level practitioners operating in complex cybersecurity and regulated environments.
Together, they address resilience development at different stages of professional growth.
Explore the advanced program here: